Good news first: this business is already winning the hardest part, being genuinely recommended by AI. ChatGPT called it "my top recommendation" and "probably my first call." That's rare, most audits in this project start from zero recommendation. But the website itself is thin and under-supported technically, and there's a two-domain situation that one engine handled well and the other didn't, worth fixing before it becomes a real problem.
For 20 years, "getting found online" meant Google. You optimized your website so it ranked in Google search and showed up on Google Maps. That's called SEO, and most businesses have at least done the basics.
But more and more people now ask AI assistants like ChatGPT and Gemini instead of typing into Google. "Who's a reliable electrician and solar installer in St Helena Bay?" used to go to Google. Now it increasingly goes straight to an AI, which gives one direct answer instead of a list of links.
The problem is that SEO doesn't carry over. An AI reads your website completely differently to Google, and most sites, even ones that rank well on Google, are invisible or under-supported when an AI is asked about them directly. This is a new discipline (AEO/GEO), and it is not covered by traditional SEO work. That is not a criticism of whoever built your site. The rules simply changed, recently, and almost nobody has caught up yet.
Below, we asked ChatGPT and Gemini about your business, live, today, so you can see exactly what your customers see when they ask AI instead of Google.
Open ChatGPT or Gemini and type exactly this. It's the same natural question a real customer looking for an electrician or solar installer on the West Coast would type:
You'll see the same result shown below. This isn't a claim to take on trust. It's repeatable.
You operate under two domains, same phone number, same owners, same address. ChatGPT figured this out itself and correctly merged the two into one confident recommendation. Gemini did not. It only knows the other domain, gives it far less detail than ChatGPT gave, and ranks it lower against competitors it clearly knows more about. This is a real domain-fragmentation risk, worth fixing now, before it costs you more than ranking and detail on one engine.
Note: this reflects one live test, today. AI assistant answers can vary between sessions, accounts, and over time, so treat this as a real, current snapshot of what customers see, not a permanently fixed score.
We recently audited a South African business already winning the hardest part, genuine AI recommendation, but held back by exactly this kind of thin technical structure underneath. They took our fix. On re-audit their score reached 90/100, and their recommendation became stronger and more consistent across both engines. Same starting point, same fix, measured before and after.
We don't send you a to-do list. We build the complete fix for your specific business: every missing piece above, written and ready to install. It goes to whoever manages your website as a ready-made package. Installation typically takes under an hour, and nothing about your site's design or content changes visibly beyond what's needed to correct these issues.
Then we re-run this exact audit and show you the new score next to the old one.
If your score doesn't improve substantially, you get your money back in full. And if your web team hits any snag installing it, we step in and complete the installation ourselves at no extra charge.
Given that you're already being recommended, and by ChatGPT specifically as its top pick, this is a case of protecting and strengthening a lead you've already earned, including making sure both engines see the same, complete picture of your business under one consistent identity.
_Note: this reflects one live test, today. AI assistant answers can vary between sessions, accounts, and over time, so treat this as a real, current snapshot of what customers see, not a permanently fixed score._
If any of this feels like more than you want to take on yourself, or you don't have someone who can implement it, reach out and we'll handle it for you remotely, wherever you're based.
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